Pacific Accounting Pty Ltd and any of its subsidiaries (“we,” “our,” or “us”) are committed to protecting your privacy, handling your personal information with care and providing quality services to you. This Privacy Policy outlines our obligations regarding the collection, use, disclosure, and management of your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information include (but not limited to):
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We collect personal information in various ways, including:
We do not guarantee the privacy policies or security of third-party websites linked from our own.
We collect, hold, use, and disclose personal information to:
You may opt out of receiving marketing communications at any time by contacting us in writing.
We may disclose your personal information to:
We take reasonable steps to ensure that third parties handle your information in accordance with privacy laws and our privacy standards.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. This includes physical security measures, password protection, encryption, and secure document disposal procedures.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, client records are kept for a minimum of seven (7) years. When no longer required, information is securely destroyed or de-identified.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate and complete. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.
You may request access to the personal information we hold about you. If the information we hold is inaccurate, incomplete, or outdated, you may request corrections.
Requests can be made in writing, and we will respond within a reasonable time. There are no fees for requesting access, but administrative charges may apply for providing copies.
To protect your privacy, we may require proof of identity before granting access to your personal information.
Our website may use cookies and analytics tools to enhance your experience. These tools collect information about your browsing behaviour but do not personally identify you. You can disable cookies through your browser settings if preferred.
This Privacy Policy may be updated periodically to reflect changes in legal and regulatory requirements or business practices. The latest version will be available on our website.
If you have any concerns or complaints regarding the handling of your personal information, you may contact us at:
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
© 2025 PACIFIC ACCOUNTING.
Liability limited by a scheme approved under Professional Standards legislation
